Terms of service

Welcome to Lumin & Leaf Beauty! These Terms of Service govern your use of our website and the purchase of products from us. By accessing our site or placing an order, you agree to these terms. Please read them carefully.

1. General Terms

  • Acceptance of Terms: By accessing our website and purchasing our products, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.
  • Changes to Terms: Lumin & Leaf Beauty reserves the right to update or modify these terms at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of our site following the posting of changes constitutes your acceptance of such changes.

2. Products and Orders

  • Product Authenticity: Our skincare products are 100% original and sourced directly from reputable companies in South Korea. We guarantee the authenticity of our products, and verification can be provided upon request.
  • Product Descriptions: We strive to ensure that our product descriptions are accurate and up to date. However, we do not warrant that product descriptions or other content on our site are error-free.
  • Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
  • Pricing: Prices for our products are subject to change without notice. The price applicable to your order will be the price at the time you place your order.
  • Payment: We accept various forms of payment, as specified on our website. Payment must be made in full before your order is processed and shipped.

3. Shipping and Delivery

  • Shipping Policy: Please refer to our Shipping Policy for details on processing times, shipping methods, and delivery expectations.
  • Delivery Issues: Lumin & Leaf Beauty is not responsible for any delays or issues caused by third-party courier services. However, we will assist in resolving any problems that may arise.

4. Refunds and Exchanges

  • Refund Policy: Refunds are only offered in cases where the product is out of stock after an order has been placed. Please refer to our Refund and Exchange Policy for more details.
  • Exchanges: Due to hygiene and safety reasons, we do not offer exchanges on any of our products.

5. Cancellation Policy

  • Order Cancellation: Orders can only be canceled before they have been processed. Once an order is processed, it cannot be canceled. Please refer to our Cancellation Policy for more information.

6. Use of Website

  • User Conduct: You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the website.
  • Intellectual Property: All content on this website, including text, images, logos, and product designs, is the property of Lumin & Leaf Beauty or its content suppliers and is protected by intellectual property laws. You may not use any content from our site without express written permission.

7. Limitation of Liability

  • No Liability for Indirect Damages: Lumin & Leaf Beauty is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website.
  • No Warranty: We provide our products and services "as is" and "as available" without any warranty of any kind, express or implied.

8. Governing Law

  • Jurisdiction: These Terms of Service are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Pakistan.

9. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at contactluminleaf@gmail.com